The Art institute of philadelphia financial aid is a joke and rip off!
I started school in feb 10'and was told I got approved for a stafford loan of the maximum amount of $10,500 with a balance left over that would make payments $120 per month each quarter. I attended the winter and spring semester and didnt plan on attending in the summer. i got a call from a woman named Kelly telling me I needed to drop my summer classes so I wouldnt be charged for the summer semester, when I had dropped I had to go through a very tedious process to make sure I was financially cleared.
I returned to school sept to complete all my paperwork and register and then i find out I owe a balance of more than $5000. when I asked why I had this balance I was told my stafford loans didnt go through and now I owe the school this money to pay for the 4 classes I took. when I asked why my loans werent approved first the answer was very rudley "I dont know". then when I brought someone up there to help me I was told when I dropped the summer to go on vacation my loan had come through and was sent back because I wasnt enrolled at the time and now they cannot get the funds back! I was so upset and they were so insensitive, I asked, how could you let me drop and not tell me that my loans werent processed? and how could it take more than 6 months for a loan to be approved? furthermore how could you let me attend school for 5 months knowing I owed a balance and what did you base your payment plan on?. Thier response was they assumed I would get the funds and its not their fault, once the woman "Freddy Rachenbach" went to her superior to see what they could do she comes back with my loan application stating it was just signed when I returned to school in sept to register for classes and it should have been signed at the time I applied for school. I had no knowledge of this and when I sat down with financial aide in feb I was under the assumption everything was cleared. To make matters worse, when I finally did electronically sign my loan in september the lady let me signed and never even told me that the loan wasnt approved for the classes I took already and would only go towards any future classes i take, I am assuming because they just want the money. there response to everything was, you should have gotten a letter.....
This school is more concerned with getting enrollment so they can collect money rather than doing whats in the best interest of the student, if someone had explained everything to me I would have never had this problem and I am very upset that I am out of credits and now have a bill for $5000.
Monetary Loss: $5000.