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The Art Institute

The Art Institute

www.artinstitutes.edu
What is your customer experience with The Art Institute?

The Art Institute Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • The Art Institute has 1.5 star rating based on 46 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: People that you meet in the school, Quality education, Professional staff.
    Cons: Non-professionalism, None if it, Predatory loans.

  • Recent recommendations regarding this business are as follows: "Highly recommend the Art Institute of Chicago. Great service.", "Keep fighting!", "They’re closed so good for them", "going to art institute is a waste of time and they have very poor services", "Do not enroll at the Art Institute".

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Media from reviews

The Art Institute - Horrible.
The Art Institute - Horrible. - Image 2The Art Institute - Horrible. - Image 3The Art Institute - Stolen refund, and existing loans.
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Top The Art Institute Reviews

Critical Review

"Just burn the whole institution down."

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There. I said it. Want a reason for revolution? Well, this is one, BIG *** reason. All of the"institutions" that claim higher education when all they deliver...

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school money deadline attempts star plan repayment people claim system
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Carol H Ful

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Verified Reviewer

Order going to wrong address. The Art Institute corrected the address and my package came and is perfect

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I have ordered the wreaths for the lion bookends and the order has our old address. The old address is 12117 Kinsley Place, Reston VA.

The new address is 18 Lansing Street, Hinsdale, IL 60521.

Please correct this mistake and let me know when it is done. Sorry for this mix-up, Carol Howard.

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Pros:
  • Great service

User's recommendation: Highly recommend the Art Institute of Chicago. Great service.

Amity G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Horrible.

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The Art Institute - Horrible.
The Art Institute - Horrible. - Image 2
The Art Institute - Horrible. - Image 3

Was dismissed in April of 2023, school closed september 28th-30th. People still contact me saying I owe $6,008 directly to the school.

After many, MANY failed attempts to tell them that I literally and seriously cannot afford to even have a repayment plan, they still want me to repay this money, only now my deadline is December 23rd 2023. At the time of writing this very well deserved 1 star review, it is currently December 3rd 2023.

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Pros:
  • Students can become your friends
Cons:
  • Many many more
  • School work load exceeding 12 hours a day
  • Professors too harsh

Preferred solution: Full refund

User's recommendation: They’re closed so good for them

Anonymous
map-marker Perkinston, Mississippi

Just burn the whole institution down.

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There. I said it. Want a reason for revolution? Well, this is one, BIG *** reason. All of the"institutions" that claim higher education when all they deliver is more hopelessness and debt, school shouldn't be, having to go in debt to an entity that has ZERO morals or ethics, for a defective and outmoded product. This system is rigged to break us. Not make us.

This ends.

Stay informed. Question EVERYTHING.

No taxes, no votes, no peace.

Plant your own food, start trading for goods. Learn from each other, read, and teach.

Stop relying on the enemy to teach us how to hit their weak spot.

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User's recommendation: Keep fighting!

Cindy P Vwz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Group Booking

Good day,

I am looking to book a group trip of 56 students on March 24th. Preferably we would like to visit at 11am.

What would be the process for group booking?

And would there be any discounts available?

Please let me know if you have any information via this email cindyphan237@***.com. Thank you for your help in advance!

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tianna c Kze

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Verified Reviewer

Transcript/poor services

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the art institute sucks.i tried to contact them for a transcript from one of the schools that shut down and no one's responding even when i paid for the transcripts and chose for them to be sent to my current school.art institute of pittsburgh is the worst college to go to.has anybody else had this problem?if they did ,have they found a way of contacting anybody that works at art institute.when they shutdown i was never notified but on my bank mobile account i was still listed as enrolled for a couple of months after they shut down

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Loss:
$15
Cons:
  • Non-professionalism
  • No response
  • Poor customer service

Preferred solution: official transcript

User's recommendation: going to art institute is a waste of time and they have very poor services

Donato Wjd

Transcript issues

This institute lost my transcripts and then charged me to receive a copy without providing them. They've closed and are now refusing to take responsibility.

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User's recommendation: Do not enroll at the Art Institute

Joseph L Ebh

Transcript issues

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Ordered and paid $15 for transcript on September 3rd to be sent directly to a college I am applying to. It has been more than 7 weeks and still not delivered. There is no way to contact them to resolve issue of delay.

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Cons:
  • Failed promises
  • Poor customer service

Preferred solution: Deliver product or service ordered

Latoya T Htu

Billing Department

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The line is out of service

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Preferred solution: Let the company propose a solution

Stephanie E Apl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

I need my transcripts!

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My name is Stephanie Espinosa and I am a graduate if the Art Institute of Fort Lauderdale. I ordered my transcripts back in May it said 3-4 weeks it has been more like 6-7 weeks I need them to get into college courses to finish my teaching certification.

I paid my $15 that I am starting to beileve is a hoax because I haven't gotten them and the email you have on the site that is for asking questions doesn't work. I am so upset you are ruining my career when you were supposed to help it!!!!!!!!!!!

I will be contacting the Better Business Bureau and anyone else I need to. This is my transaction ID: 170986ac

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Loss:
$15
Pros:
  • Professors
  • Quality education
  • People that you meet in the school
Cons:
  • Failed promises

Preferred solution: Deliver product or service ordered

User's recommendation: Spend your money at another school

Kesline P

Transcript issues

I ordered my transcripts online, but it didn't get to destination

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Preferred solution: Send my transcripts to the school

Anonymous

Financial Aide Department

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We have had the worst time with financial aid in losing documents either via email or in person. My daughter had an issue with them sending her account to collections without ever notifying her that she had an outstanding balance.

When we called to inquire, financial aide sent her an excel spreadsheet instead of a bill. Upon further investigation we found that they had incorrectly applied payments from parent plus loans, student loans and ART grants. The financial aide department had credited funds then reversed them, only to credit and reverse again several times which ultimately led to them saying they refunded stipends in which we never got. There was an overage of approximately of 9k in payments in which 6500.00 they said we still owed the school.

It was only when we threatened legal action that they took us serious. Oh and by the way they refused to give us Corporate accounting contact information so we could talk to them directly.

We forwarded the collections agency all our proof of documentation showing we had overpaid and that The Art Institute had indeed not credited all sources properly which led to an investigation on our behalf. We are still currently working with collections to get my daughters account current and get all monies owed to us back.

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User's recommendation: Be sure and checcheck

1 comment
YouWorkForThem

Have you sent your back up to the credit agencies? IF not, this is something you should do and file a dispute with them to get it off her credit if these notations are there.

Don't wait for a the collection agency to do anything for you. Go at this from several directions.

Anonymous
map-marker Miami, Florida

Transcripts

I called no one answered, or the # is not in service

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Anonymous
map-marker Clarksdale, Mississippi

Offical Transcript

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There's NO number to call about my transcript I paid $15 for!! I need help contacting them!!

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User's recommendation: Do NOT order transcripts!

Universities, Colleges and Schools Expert Talks

Student Loans Explained: How Do Student loans Work? | How to Pay Off Your Debt?

Student Loans Explained: How Do Student loans Work? | How to Pay Off Your Debt?

How to apply for a student loan? Betsy Mayotte, a President of TISLA, gives expert advice on private and federal student loans, interest rates, forgiveness program, how a student loan impacts taxes. In this video, you'll uncover expert answer to a student loan complaint and success story of a student who paid $130K in student loan debt.

Read full article
Betsy Mayotte
Betsy Mayotte

Betsy Mayotte is the president and founder of the nonprofit called The Institute of Student Loan Advisors (TISLA). Her organization ensures that all consumers have access to free expert, neutral student loan advice and dispute resolution.

Retha Icc

I need access to my transcript

I tried to get a hold of the art Institute customer service and I didnt get a dial tone.

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1 comment
Guest

I'm trying to do the same thing. Submitted my request 2 months ago!!!

Anonymous
map-marker Arroyo Grande, California

Can’t get ahold of transcripts

Nothing. No response whatsoever from anyone.

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Anonymous
map-marker Slidell, Louisiana

Stay Away!

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Worthless piece of paper that cost a LOT of money. No marketable skills taught.

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About

Summary

The Art Institutes provides its services across North America. It is a system of institutes which includes over 45 educational establishments. The Art Institutes offers its services for both students and employers. Students can choose non-degree programs, practical formations in creative and applied art like the master, the bachelor and the junior specialist of programs of degree. Employers can find important source of design, fashion, culinary and media arts of professionals. One can work with the hardware and software industry professionals use such as iMac computers; Intel Xeon Mac Pros; Intel-based PCs; and software and more. The Art Institutes can prepare anyone for entry-level positions like junior graphic designer, junior copywriter, marketing specialist, advertising agencies and other.

The Art Institute reviews and complaints

The Art Institute is ranked 64 out of 1266 in Universities, Colleges and Schools category

Area Served

USA

Payment Methods

VISA

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